Product Documentation
Welcome to Ecessa Support, we have a variety of technical information and tools for a variety of solutions. If you aren't finding a solution, or would like to talk to a technical support team member, please call 800-669-6242.
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Pre-Installation Planning
Getting Connected
Basic Setup
- Using the Recovery Partition
- [VIDEO] LAN Configuration
- [VIDEO] WAN Configuration
- [VIDEO] Services
- Configuring a WAN (version 10.6 and newer)
- Differences between Routed Mode, Translucent Mode, and NAT Mode
One to One NAT
Inbound Load-Balancing and Authoritative DNS
- [VIDEO] Authoritative DNS
- NS (Name Server) Records
- Simple and Load Balanced Host Records
- MX Records
- PTR Records
- Catchall and @ Records
Outbound Load-Balancing and Advanced Routing
Monitoring and Updates
Quality of Service (Bandwidth Throttling)
Hardware Failover
Firewall
IDS/IPS
Virtual Private Networking (VPN)
- VTI VPN Compatibility
- SSL VPN Compression Options
- VPN On Demand (10.7.2+)
- AWS (Amazon Web Services) VPC VPN
- Virtual Tunnel Interface (VTI) VPN
- IPSEC Site-to-Site VPN tunnel (10.7.2+)
WAN Virtualization
Voice over IP (VoIP)
Virtual Machines
- Microsoft Hyper-V Setup
- Azure Instructions
- Virtual Machine Licensing Requirements
- Virtual Machine Performance
- Registering a Virtual Machine
- Downloading Virtual Machine Images