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Model Specific Functionality


Welcome to Ecessa Support, we have a variety of technical information and tools for a variety of solutions. If you aren't finding a solution, or would like to talk to a technical support team member, please call 800-669-6242.
Please note that as of Jan 3rd, 2025, support tickets will be handled by OneNet Global Support team. Please see OneNet Global Support Portal - End User Instructions for guided information on how to use the OneNet Global ticketing system.

See Ecessa's full line of products and solutions

PowerLink Model Series
Includes all EDGE features

Server Failover and Load Balancing

Capable of re-routing inbound connections based on server availability. This functionality also is able to dynamically update DNS for server site failover by using the WAN “UP/DOWN” status to determine availability.

Authoritative DNS

With the Ecessa as your authoritative name servers for your domain(s), we can dynamically update the IP that is queried for a given domain when it reaches the name server IP configured on the Ecessa. The IP(s) that are sent to the host will only be the IP of a functioning WAN.

VPN Endpoint

Supports site-to-site VPN’s or remote access VPN’s with IPSec or SSL VPN termination.

WANWorx Model Series
Includes all available features

WAN Virtualization

WAN Virtualization allows two or more sites to establish a site-to-site connection between Ecessa devices. This provides a seamless failover across multiple WAN links.

 

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