Basic Setup
Welcome to Ecessa Support, we have a variety of technical information and tools for a variety of solutions. If you aren't finding a solution, or would like to talk to a technical support team member, please call 800-669-6242.
Please note that as of Jan 3rd, 2025, support tickets will be handled by OneNet Global Support team.
Please see OneNet Global Support Portal - End User Instructions for guided information on how to use the OneNet Global ticketing system.
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- Using the Recovery Partition
- [VIDEO] LAN Configuration
- [VIDEO] WAN Configuration
- [VIDEO] Services
- Configuring a WAN (version 10.6 and newer)
- Differences between Routed Mode, Translucent Mode, and NAT Mode
- Configuring a WAN (versions 10.5 and earlier)
- Configure a LAN
- Configure Services
- User Management
- Outbound Behavior
- Inbound Behavior
- Configuration Management