Here you will find answers to the most common issues people experience with our device.
- Internet access is intermittent but both WANs have an UP status
- Console terminal screen does not display login or displays strange characters
- Loss of network connectivity after installing Ecessa appliance
- Ethernet port receiving transmit/receive errors
- VPN traffic is not passing properly
- WAN line falsely reporting a DOWN status
- Could not contact update.ecessa.com