Follow

Where can I find my serial number?


Welcome to Ecessa Support, we have a variety of technical information and tools for a variety of solutions. If you aren't finding a solution, or would like to talk to a technical support team member, please call 800-669-6242.

See Ecessa's full line of products and solutions

There are 2 ways to find your serial number once logged into the Ecessa device. The first method is through the web GUI; the second method is through the text / command line interface that is accessed through the serial port or SSH. 

Web GUI Interface

The serial number is displayed at the bottom of every page in the web interface. The following screenshot shows an example.

 

 serialnumber.PNG

Text menu (Versions prior to 8.3)

After logging in, the Main Menu for the serial / SSH connection is displayed:

MainPage.PNG

Press 1 to go to the reports menu.

ReportsMenu.PNG

Now Press U. The serial number is listed below with other useful information.

displaysysteminformation.PNG

Command Line (Versions 8.3 and later)

After logging in, the command prompt will be displayed. Enter the command system info to display unit information (including the serial number).


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

15 Comments

Please sign in to leave a comment.