Send a "snapshot" to Ecessa

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A snapshot is a diagnostic tool that sends Ecessa information about your device.  Some of the information included in a snapshot is configuration information, logs, and the state of the running software.

Versions 10.7.5 and newer in the web interface

  • Click on Get/Set Configuration.
  • Choose the Snapshot tab.
  • Enter a Snapshot Name.  Enter a brief description of why the snapshot is being sent.
  • Click Perform Snapshot.


All versions in the CLI

  • Access the CLI via SSH or console.  Refer to the Connection Types article.
  • Enter the command system snapshot name NAME
    • NAME would be replaced with the name you would like to give the snapshot


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