Add A Ecessa Device To Cloud

Table of Contents

This article assumes the reader has administrative permissions for the Ecessa cloud. Please see the article Preparing for the Ecessa Cloud for preliminary steps.

Add the site to the cloud

Each Ecessa device, regardless of model, is referred to as a “site” in the cloud. If adding a Hardware Failover pair, both devices will need to be added as separate sites in the cloud.

  1. Connect to the cloud with the provided cloud URL.
  2. Login with the provided username and password created after signup.

In this example, only a single site belongs to this group, Eridu, and it is unavailable. Any site that is unavailable to cloud monitoring (i.e. the public Internet) is considered down and the Status Summary will reflect the state of all the devices in all groups the currently logged in user is a member of.

In the Dashboard tool bar, click the cog dropdown button and then click Sites

Click the Add Site button. The Add a New Site form will be displayed. Enter the required information. While not required, clicking the Next button or Contact Info at the top presents a form to enter the contact information for the site. When finished, click the Add button at the bottom of the form.


Site validation is performed by using the provided administrative login and password to connect to the device itself. A successful login confirms ownership of the site and the site is then added to the cloud.

The cloud will try to set the appropriate cloud URL onto the Ecessa unit. If the cloud is unable to set the cloud URL successfully, it will alert the user and provide the cloud URL that will need to be entered as described in a later section.

The dashboard will display the cloud URL message for any unit that has not had the configuration pushed to the cloud yet.

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Creating a Cloud Configuration on the Ecessa appliance

Once the site is added to the cloud, the device configuration can be uploaded. Log into the Ecessa device and go to Get/Set Configuration in the left-hand menu and then click the Ecessa Cloud tab.

Versions 9.2.12 or later: Select the Enable Cloud checkbox. After adding the site to the cloud, the cloud URL should already be set to the proper URL. If the cloud was not able to set the URL properly, configure the URL per the instructions below.

Versions prior to 9.2.12: Select the Enable Cloud checkbox and enter the provided Cloud URL. An alert should have provided the appropriate URL after adding the site to the cloud. The cloud URL configured on the Ecessa device must match the provided URL. Click the Activate button. This will update the cloud with the configuration and statistics information from the device.

The cloud will receive periodic updates from the device so any changes will be reflected in the cloud in time. The actual time it takes for the cloud to reflect changes will depend on when the change is made relative to the last time the cloud was updated. If it is desired that the cloud is updated immediately after making changes, the Update Cloud Configuration button can be used.

Next, go to the Monitoring tab and click on the Create Monitoring Configuration button. The Ecessa cloud will monitor the device and the Create Monitoring Configuration button will setup the appropriate SNMP settings on the device that is required for monitoring.


The cloud setup is now complete. After creating the cloud configuration the device should show up instantly in the cloud.

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Monitoring Details

Currently, the cloud will report monitoring information related to the following:

  1. Device availability - Site status monitoring will use ICMP or TCP (if ICMP is disabled on the WAN). This testing is separate from the Services monitoring.
  2. WAN Status – Monitoring will report status of each WAN link, including private links (MPLS), as long as a single publicly accessible link is available.
  3. VPN Status – Monitoring will report the status of the VPN service and individual Security Associations.
  4. DNS Status – Monitoring will report the status of the DNS service.
  5. WAN Virtualization - Monitoring will report the status of WAN Virtualization sites.

It will take approximately 1-3 minutes for status changes to appear in the cloud.

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